Security, Safety and Awareness

 

Equifax breach

To learn more about the Equifax breach and how to protect yourself, click here.

Send Us An Encrypted Email

Email has become the preferred and dominant method of corporate communication. However, email is not always a private conversation-it's easy for others to intercept and read.

At Rutgers Federal Credit Union, we take the privacy of business communication very seriously, which is why we offer secure two-way email communication via our custom-branded, secure message portal, ZixPort.

To learn more about sending and receiving encrypted emails click here.

You can also contact us via e-mail:

Report Lost or Stolen Cards

If you suspect your ATM, Debit or Credit Card has been lost or stolen, or if you'd like to report suspicious activity on your account, please see the information below.

Please use the following information guide to report any fraud that could potentially affect or that has affected your account with Rutgers Federal Credit Union. If there are fraudulent charges made to your account, please come by any of our branches to fill out the necessary fraud report papers as soon as possible. Be sure to login to RFCU Home Banking to monitor your account for any unauthorized transactions.

You should report any stolen cards or fraud to local law enforcement.

If you suspect the following: Take action:
Lost or stolen RFCU Debit/ATM Card Please call 732-445-3050 or 1-800-472-3272 immediately. You should also report any stolen cards or fraud to local law enforcement.
Lost or stolen RFCU Visa credit card Please call 1-866-539-8693 immediately. You should also report any stolen cards or fraud to local law enforcement.
Lost or stolen checks, check fraud, unauthorized account activity Please call 732-445-3050 during regular business hours. You should also report any stolen cards or fraud to local law enforcement.
Unauthorized Electronic Transaction Contact us immediately at 732-445-3050 during regular business hours.
Identity Theft If you believe that your identity has been stolen, please contact us immediately at 732-445-3050 during regular business hours.

 

Call a member service representative at (732) 445-3050